Privacy Policy
What is Personal Data?
Personal Data We Collect and Process:
Information You Provide: We collect the information you voluntarily share with us, such as your name, phone number, and email address, when you fill out our contact forms, subscribe to our services, or communicate with us via email or phone.
Information We Collect Automatically: We use standard industry technologies like cookies and similar tracking tools to automatically gather information about your visit to our website. This may include data such as your device type, operating system, IP address, browser type, and the pages you view. This information helps us understand how our website is used and improve our services. It is not shared with third parties unless explicitly stated in this policy.
Information from Other Sources: We may also receive information about you from other platforms, such as social media networks, when you interact with us through these channels. We protect and handle this data in accordance with this privacy policy and any additional restrictions imposed by the source of the data.
Why Do We Collect Your Information?
We collect your data to:
- Personalize your experience with our services and website.
- Improve our marketing efforts across social media, email, and advertising platforms like Google Ads.
- Respond effectively to your needs and requests as a website user and customer.
- Deliver the services you request and enhance our offerings.
Your data will not be sold, exchanged, transferred, or shared with other companies for any reason without your consent, except as required to deliver the services you requested or to improve our services.
Where We Store and Process Your Personal Data
Your personal data may be stored and processed in your region, the United States, or other countries where Digital9X or its service providers operate. We take appropriate measures to protect your data when it is transferred internationally.
Disclosure of Your Personal Data to Third Parties
We only disclose your personal data to third parties as described in this privacy policy or when required by law. This may include:
- Sharing with our group companies to ensure consistent service levels and enhance your experience.
- Sharing with third-party vendors providing services on our behalf, such as marketing, analytics, IT support, and payment processing. These vendors are bound by confidentiality and privacy obligations.
- Disclosing data to enforce or defend legal rights or comply with legal obligations.
- Sharing data in the event of a merger, sale, or transfer of assets.
- Other disclosures with your consent.
Retention of Your Personal Data
We will retain your personal data for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and conduct our business. The retention period depends on the nature of the data and the purpose for which it was collected.
Cookies
We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and understand how our website is used. Cookies are small data files stored on your device that help us recognize your browser on future visits.
- Strictly Necessary Cookies: Essential for website functionality.
- Performance Cookies: Help us understand how you use our website to optimize it.
- Functional Cookies: Allow us to remember your preferences and customize your experience.
- Third-Party Cookies: Used for improved services and relevant advertising, subject to their respective privacy policies.
- Analytics Cookies: Used to analyze website traffic and user behavior.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
Security
We take the security of your personal data seriously and use industry-standard practices, including encryption, to protect it. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.